In Focus: Black Friday Negotiation Strategies
Coping Strategies: Managing difficult Negotiators
Negotiating Teams & Coalitions
Managing COVID-19 Renegotiations
Problem Solving: Delivering outcomes
Taylor Swift: Giving others a voice
Changing Perceptions: Shane Warne recalls advice
Problem Solving: Calm in the cockpit
Avoiding Buyer's Remorse: Knowing when to close
Defining Fairness: US German trade negotiations
Identity Needs: Tobacco now a nobody
Restoring Relationships: Saying sorry
Price Haggling: Strategies to position value
Negotiation Styles: Managing aggressive behaviours
Traits of Skilled Negotiators: Nelson Mandela
Leadership Without Authority: Reducing domestic violence
The Power of Language: A statement or a question?
Managing Uncertainty: New freeway gets a red light
Influencing Timelines: The brave new world of regulators
Hostage Negotiations: A frontline perspective
Creating Alternatives: Flying fresh milk to China
Setting the Scene: Automotive executives fly into a storm
Finding Common Ground: US Firearm reforms
Timing Concessions: Bangladesh factory tragedy
Verifying Trust: World soccer cup and gulf of Mexico oil spill
Shaping Mindsets: AVIS We try harder
Cultural Differences: SONY Walkman designed for harmony
Difficult Conversations: Thalidomide sufferers seek empathy
Engaging the Enemy: US and Taliban peace talks
Creating Points of Influence: Russell Crowe gets his leading lady
Collaborating to Create Value: Power to the people